Management Training Module 1

The role of a good Manager

What’s covered:

Explanation and overview of the responsibilities of a Manager. Introduction to topics covering different elements of what it means to be a good Manager

Effective communication

What’s covered:

• Benefits of communicating
• Communication techniques and methods (face to face, phone, email etc)
• Adapting communications to individuals
• Setting up for dealing with potentially difficult conversations

Running meetings effectively and efficiently

What’s covered:

• Purpose of meetings
• Delegating key tasks
• Keeping on topic
• Ensuring actions and deadlines are noted and recorded

Download your workbook for this module