Management Training Module 1

The role of a good Manager

What’s covered:

Explanation and overview of the responsibilities of a Manager. Introduction to topics covering different elements of what it means to be a good Manager

Effective communication

What’s covered:

  • Benefits of communicating
  • Communication techniques and methods (face to face, phone, email etc)
  • Adapting communications to individuals
  • Setting up for dealing with potentially difficult conversations

Running meetings effectively and efficiently

What’s covered:

  • Purpose of meetings
  • Delegating key tasks
  • Keeping on topic
  • Ensuring actions and deadlines are noted and recorded

Download your workbook for this module